Knowledgebase: General
How do I (and my clients) upgrade our software?

You and your cleints can press a button on your desktop to update software any time. If there's an upgrade to the version you have installed, you will get a pop-up message.

Server upgrades are downloaded from one of RBS' servers in Memphis, TN. Your Client software can be configured to download upgrades from your own server if you like, or from the Partner's Portal.

When RBS publishes an upgrade, we publish for both the Server and the Endpoints (clients). When you are notified by email or by a popup on your RBS Server, download the update and apply it to your RBS Server. This will update both your RBS Server and the unbranded core Endpoint software files.

Build an endpoint installer with the new version, and test it. When you are ready to deploy to your end users, select Setup->Endpoint Upgrades (or Client Upgrades) in your Server's Web Console. Set "Enable Automatic Software updates" to TRUE and click the "Upgrade Clients" button.

 

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