Knowledgebase: General
Can Rbackup send alerts for completed or failed backups?

Question: Can Rbackup send alerts for completed or failed backups?

Answer: Yes.

Alerts are generated at the Server for all backups. They are recorded in logs and can be sent automatically by email through the Server’s Email Notification system. There are various reports and graphs that can show backups that completed successfully, failures, missed backups, over quota accounts, and a number of other triggers.

Emails can be customized and branded to a very high degree, and can be sent to your customer's email address, the administrator, the group manager, and anyone else. There are 52 macros that can be merged with the emails at send-time. This all runs stand-alone, requiring no other supporting software except a single SMTP server (and even that isn’t required if you want to use our Partner Portal’s SMTP service.)

In addition to emails and reports and logs, the Endpoint and Server software can also write to the Windows Event Logs, where they are available for reporting and exception handling by other software systems.

Email notifications are always sent from the RBS Server or from the RBS Partner's Portal - never from the Endpoint software. Therefore, there is no need to configure individual SMTP servers to handle mail for each Endpoint.

 

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