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Knowledgebase : Install/Uninstall
Problem: The Online Installer (or any of the RBS files) shows CRC errors or Invalid Signature. Solution: All RBS downloads and installers are digitally signed and encapsulated to prevent tampering. If anything happens to any of the files in the instal...
This is reported on RBS Servers, usually during installation, when there is already another server running on the same computer and using the RBS Server's port number. If the RBS Server attempts to use port 21, and your computer already runs an FTP serv...
File not found error 48 Endpoint will not install because of a missing file. There are two possible causes for this failure. This error message shows up when Windows fails to properly install a file on the Endpoint computer. This is caused sometimes ...
Question: Would I become the Server and ALL my endpoints would have an RBS Endpoint installed on their PC's including the server(s)? Would each of my clients have their own copy of the RBS endpoint software for each PC in their network? For instance, a c...
Most RBS Server installations are easy, and much easier by following instructions. When you run the Server's installation file it displays some help files that should be read completely. Follow the links in the files and read the docs that display. I know...
Sometimes the RBackup software fails to uninstall properly while testing it. This problem happens after many installs and uninstalls, and can also happen when an install or uninstall is accidentally aborted before it completes. These instructions are for...
RBS will be happy to install and configure and test your evaluation software for you. We do this free of charge for all evaluations and live software. This is an Internet server. It also contains an endpoint software installer which has to be burned wit...
To reinstall or move an existing Endpoint to another machine (NOT THE RBS SERVER) There are two ways you can do this. 1) This is probably the easiest way. First stop the existing Endpoint application on the original machine. 2) Copy the contents of...
It is not recommended to use an image backup or cloned instance of the RBS Server on another system. This is mainly because of the Licensing system that RBS uses. Each RBS Server license is bound to specific system parameters for protection. To move an...
WHAT ARE SECURITY CERTIFICATES AND HOW CAN I USE THEM? DO I NEED THEM? WHERE CAN I BUY THEM? There are two kinds of Security Certificates that can be used by RBackup and its web-based PlugIns. _SSL CERTIFICATE_ - used to secure data in transit over t...
Question: I want to remove Remote Backup Systems' name from the Client software. Windows displays Remote Backup Systems on installation in Windows 7. Answer: The information displayed on installation of the Endpoint software by Window's User Account...
Log into the Partner's Portal. You will need your serial number, email address, and password. (On your first login to the Partner's Portal, your password is your serial number.) Note: The Partner's Portal is available only to Partners with active Maintena...
This error is caused when the RBS Server has been moved to a different computer or VM without first uninstalling it from the previous computer or VM, or when something major has changed on the server's or the VM's hardware - like its CPU serial number, or...
For a complete error-free installation of RBackup, use the same Installation Worksheet and Checklist used by RBS Engineers. [Download the PDF Here] [http://remote-backup.com/dl/installationworksheet.pdf]
STEPS BELOW TO CONVERT THE DEFAULT LANGUAGE IN WEB MANAGER 1. Login to Web Manager as Administrator. 2. Go to Setup-->Web Manager Setup 3. Select the Default setting from Dropdown box 4. Click on Update button. Changes will be applied after logg...
Online Backup Software by Remote Backup Systems fusion