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Dec
15
RBackup Version 11.2 available for upgrade
Posted by Gautam, Tech Support on 15 December 2010 03:42 PM
This is a maintenance release that also contains new features. We are also releasing a new PlugIn and announcing some upcoming releases and new products.

To request for upgrades, visit http://www.remote-backup.com/download.htm
Change Log: http://www.remote-backup.com/rbackup11newfeatures.htm

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Jun
30
RBackup Version 11 is now available for download.
Posted by Gautam, Tech Support on 30 June 2010 05:00 PM
This is a MAJOR RELEASE. It contains some core improvements important to your business. Service Providers with current maintenance subscriptions can download this release free of charge.
We are also announcing two new PlugIns.

For more information:
http://www.remote-backup.com/download.htm

New Features:
http://www.remote-backup.com/rbackup11newfeatures.htm


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Oct
28
Sell Mercury Online Backup for Mac and PC
Posted by Gautam, Tech Support on 28 October 2009 11:13 AM

5 Minute Setup -
It only takes 5 minutes online to set up your account and be ready to offer Mercury. There are three plans to choose from, with different features.

All you have to do is SELL!

Mercury is great for personal computers and laptops. It's a profitable addition to any business, and perfectly complements our business product, RBackup. (Mercury does not compete with RBackup, and will not back up Servers.) RBS can handle credit card charges, recurring billing, and tech support for your end users! We give you HTML code snippets to add to your web site.

Select the link below for more information:
http://www.varbackup.com/MyOwnOnlineBackupService/index.htm


*RBS offers the Mercury service ONLY through Service Providers. We do not sell direct to consumers.
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Jul
7
End of Life Notice for RBackup Versions 9 and Older
Posted by Gautam, Tech Support on 07 July 2009 01:53 PM
After July 15 RBS will retire RBackup versions 9 and older, no longer offering support for them. The current version of RBackup is 10.1.65. Support for these older versions will be limited to self-service only through the Online Knowledge Base and the Service ProviderÔÇÖs Forum. RBS Tech Support will no longer offer support for versions 9 and older.

Support Subscriptions for older versions will be honored through the end of the current subscription, but will not be renewed.

RBS encourages all Service Providers to upgrade to the current version immediately.

Expiration notices are emailed thirty days in advance, and again fifteen days in advance. In addition, RBS mails expiration notices thirty days in advance by snail-mail. If your mailing address or email address has changed since your last purchase, please email your new information to sales@remote-backup.com.

Also see related post: http://remote-backup.com/kb/changes-to-the-renewal-and-upgrade-policy/


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