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Jun
6
Partner's Portal is Now Open
Posted by Steve R on 06 June 2013 09:30 AM

Remote Backup Systems' new Partner’s Portal is now open and out of Beta. Partners with active Maintenance Subscriptions now have access to the Portal at no additional charge. The Partner's Portal contains advanced tools and resources, and is fully compatible with smartphones, tablets, and PCs.

You can get to the Portal from the main website, under the "Partners" menu, or you can browse directly to:

http://portal.remote-backup.com

Log in with your email address (the one on file at RBS) and your serial number. If you have multiple serial numbers, you have multiple Portal accounts. With your first login, your Password is your serial number. Please change your password.


File Sharing System

Share files with your users. Share files with all your devices. You get 2 GB of storage space free with your Portal account. Upload from your PC, view on your iPhone. Store files for your customers to download.

Graphics Conversion Tool

The Graphics Conversion Tool is an easy one-touch graphics converter for branding your RBackup Client software. Upload any graphic, any size, any format, and it automatically converts it to the icons and graphics needed to brand your Client software.

Client Customization and Branding Tool

Customize and brand your client software with this intuitive online tool. Fully integrated with the Graphics Conversion Tool, and Installer Hosting, this tool has all the advanced customization and branding features of our popular Web Manager PlugIn, and more. The Portal stores all your branding information and your installers themselves.

Code Sign Your Installers

The Portal can build your Client installers and optionally code-sign them with a Symantec Class 3 Code Signing Certificate for secure, compliant Windows installations. Windows recognizes signed installers and displays fewer warning messages. Signed installers are guaranteed to be free of viruses.

Mail Server

Your Portal account comes with access to an SMTP mail service that you can use to send email notifications from your RBS Server. To use it just checkmark Use Portal Mail Service in the setup screen for the Email Notifications.

Hosting for Your Installers

After you have branded, customized, and built your installers, the Portal will store them for you. You can distribute them by sending a link to your customers.

Upgrade Area

A new Software Upgrade area contains all the software you have bought, for initial installation and upgrades.

Hosting for Your Client Updates

The Portal can host your Client software updates and distribute them automatically to your customers when there is an update to the Client software.

General Downloads

A new searchable download area contains tools, utilities, documentation and other files, all in one convenient place.

Move Server License

The Portal contains a quick and easy tool to move your RBS Server’s license to another computer without contacting Tech Support.

 

EMail sales@remote-backup.com if you have questions about the Portal.

 


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May
11
New Partner Portal Will Open in Mid May
Posted by Steve R on 11 May 2013 11:36 AM

Remote Backup Systems announces the mid-May release of a new Partner’s Portal. Partners with active Maintenance Subscriptions will have access to the Portal at no additional charge. The Partner Portal contains advanced tools and resources, and is fully compatible with smartphones, tablets, and PCs.

File Sharing System

Share files with your users. Share files with all your devices. You get 2 GB of storage space free with your Portal account. Upload from your PC, view on your iPhone. Store files for your customers to download.

Graphics Conversion Tool

The Graphics Conversion Tool is an easy one-touch graphics converter for branding your RBackup Client software. Upload any graphic, any size, any format, and it automatically converts it to the icons and graphics needed to brand your Client software.

Client Customization and Branding Tool

Customize and brand your client software with this intuitive online tool. Fully integrated with the Graphics Conversion Tool, and Installer Hosting, this tool has all the advanced customization and branding features of our popular Web Manager PlugIn, and more. The Portal stores all your branding information and your installers themselves.

Code Sign Your Installers

The Portal can build your Client installers and optionally code-sign them with a Verisign Class 3 Code Signing Certificate for secure, compliant Windows installations. Windows recognizes signed installers and displays fewer warning messages. Signed installers are guaranteed to be free of viruses.

Mail Server

Your Portal account comes with access to an SMTP mail service that you can use to send email notifications from your RBS Server. To use it just checkmark Use Portal Mail Service in the setup screen for the Email Notifications.

Hosting for Your Installers

After you have branded, customized, and built your installers, the Portal will store them for you. You can distribute them by sending a link to your customers.

Upgrade Area

A new Software Upgrade area contains all the software you have bought, for initial installation and upgrades.

Hosting for Your Software Updates

The Portal can host your Client software updates and distribute them automatically to your customers when there is an update to the Client software.

General Downloads

A new searchable download area contains tools, utilities, documentation and other files, all in one convenient place.

Move Server License

The Portal contains a quick and easy tool to move your RBS Server’s license to another computer without contacting Tech Support.

Coming to the Partner Portal soon…

Key Escrow Service – Optionally store your clients’ Key Escrow files for them, automatically updated whenever they change.

Server Monitor – Monitor your RBS Server. Receive SMS text messages and emails in the event of problems.

Online Reporting – Get mobile-ready graphical reports and alerts showing your Server’s activity, including all client activity, drive space, real time activity monitoring, etc.

Online Backups of Your Server Settings – The Portal will optionally back up all of your RBS Server’s settings, including your customer database. This makes it much easier to replace your Server in an emergency.

Automatic Emergency Servers – The Portal can automatically provision a hot spare backup server in the cloud and transfer your clients if your RBS Server goes offline.

Mirroring Service – Automatically mirror your RBS Server and all your clients’ backup files to the cloud. (Extra charges will apply.)

EMail sales@remote-backup.com if you have questions about the Portal.


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Oct
28
Free Hotsite During East Coast Super Storm
Posted by Steve R on 28 October 2012 04:01 PM

Remote Backup Systems, the founders of the online backup industry and developers of the RBackup and Mercury OEM Online Backup platforms activated its Emergency Backup Hot Site for use by its Partners in the path of the approaching East Coast Super Storm.

Remote Backup Systems has offered this business-saving service to their clients dating back to hurricane Hugo in 1989. This resource is available to online backup partners affected by natural disasters such as hurricanes, winter storms, widespread power outages, earthquakes, tornadoes, fires, and floods affecting their data center.

If an RBS Server goes offline because of a natural disaster, RBS can temporarily take backups from provider’s clients at the Hot Site near Memphis, Tennessee, so the Partner doesn’t suffer further. When the disaster is over and the providers’ servers go back online, they can download the backups and resume normal business.

Remote Backup Systems encourages all of its Online Backup Partners in threatened areas to visit the company’s website at http://www.remote-backup.com for more information on the Hot Site service, including guidelines and instructions for activation.

“We’ve been lucky the past few years to have avoided major hurricanes,” said Rob Cosgrove, CEO and founder of Remote Backup Systems, “However, the next few days look a little sketchy for the East coast because Hurricane Sandy is expected to combine with two other storms to create a rare late season super storm.”

Built into Remote Backup Systems multi-award winning flagship product, RBackup, is a special feature called the Server Locator.  It enables a Partner to maintain normal business in the event of a disaster by immediately transferring end users to the RBS Hot Site. It also enables them to move their RBS Servers safely to any Internet connection with a dynamic IP address anywhere in the world on a moment’s notice.

No other company offers this cutting-edge service.

In an outage of Internet service, Partners can simply move their equipment to an alternate location with Internet service, and the Server Locator will seamlessly redirect their clients within seconds to the new location.

For more information on Remote Backup Systems, visit the company’s website http://www.remote-backup.com.


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Oct
28
East Coast, Back Up Your Computers!
Posted by Steve R on 28 October 2012 03:59 PM

This weekend and early next week Hurricane Sandy is expected to combine with two other storm systems to produce a rare late-season Super Storm that could affect a wide area on the US East Coast.

Disaster areas have already been declared. Storm surge is forecast to affect millions from the Mid-Atlantic to the Northeast. Evacuation orders have been declared for barrier islands.

RBS strongly advises businesses in the area to do online backups now, before any interruptions to electrical power and Internet connections.

Meteorologists are predicting that power outages could be more widespread than with Hurricanes Isabel and Irene, affecting millions.

“If you use an Online Backup service, force a backup now,” recommends Rob Cosgrove, CEO of Remote Backup Systems, “If you do not yet use an Online Backup Service, sign up for one now and back up your critical data.”


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Jun
7
Online Backup Software RBackup 11.5.8 Released
Posted by Steve R on 07 June 2012 01:01 PM
Remote Backup Systems announced today that it has released the latest version of its industry-defining RBackup Online Backup Software. RBackup is widely used by MSPs and computer companies to provide Online Backup Services to their end users.
 
RBackup version 11.5.8 is now available for upgrade on the company’s website,http://www.remote-backup.com.
 
“We are extremely happy with this release,” Said Rob Cosgrove, CEO of RBS, “It provides a number of significant upgrades.”
 
The latest version enhances support for online backup and restore of Microsoft Exchange at the sub-folder level, improves data compression, adds new command line parameters, and more.
 
There have also been significant improvements to the company’s Web Manager and E-Commerce PlugIns, which provide a turnkey solution for any company who wants to offer self-hosed online backup services.
 
 
The company also announced the Beta program for its new Bare Metal Backup and Restore function. The program is available to all RBS partners with active Maintenance Subscriptions. Access the Beta program on the RBS Service Provider’s Forum on the company’s website. http://www.remote-backup.com
 
RBS was recently honored as one of the “World Top 100 Cloud Service Providers” by Nine Lives Media, and announced the opening of its free Emergency Hot Site for use by its partners this hurricane season.

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