Knowledgebase: General
How to change EMail Notifications to display Native or Compressed File Size

By default the Email Notifications that are sent by the RBS Server display the Native size of the data. This is because most Service Providers charge their customers by Native size. You can change this to Compressed Size using this hack.

Stop and close the RBS Manager and RBS Server. If ‘RBS Server’ is running as a service, stop the service from the Services Panel.

  1. Create a new registry key under the branch shown, as follows:

                HKEY_LOCAL_MACHINE\SOFTWARE\Quantum Tech, Inc.\RBSServer\ENotify:

                Quota - REG_SZ

                Set the value of Quota to either "Native" or "Compressed"

 

Custom email notifications for each Endpoint group ( SMTP, Templates etc.)

By default, the Email Notification settings apply to all Endpoint accounts the same way. But, there is an override to this behavior. You can configure Email notifications with different settings for different Endpoint Groups.

Example: For one set of Endpoints you can group them under one ‘Endpoint Group’ and have the notifications configured to send email to end users (i.e. User Email). Then, you may have another Endpoint Group for Endpoints were you don’t want to send emails to, but only have them sent to you or Account Administrators. You can use the setup process below to achieve this.

The implementation for this override is a manual procedure. Please follow each step correctly to avoid failures.

Here are the steps to configure notifications for individual Endpoint Groups:

  1. Stop and close the RBS Manager and RBS Server. If ‘RBS Server’ is running as a service, stop the service from the Services Panel.
  2. Create a new registry key under the branch shown, as follows:

HKEY_LOCAL_MACHINE\SOFTWARE\Quantum Tech, Inc.\RBSServer\Enotify:

“UseAccount” – REG_SZ

Set the value of UseAccount to “True”

The ‘UseAccount’ key turns ON the feature to use custom EmailSettings.ini and custom templates for all notifications defined for each Endpoint group.

  1. There is no User interface to edit/maintain these custom templates currently. You have edit/add/maintain the EmailSettings.ini and the template files manually.
  2. When ‘UseAccount’ key is True, the Email Notifications program looks for the templates under the folder structure:

Application folder (i.e. C:\Program Files\RBS Server\) + “\Enotify\” + “AccountGroup”.

Example: For House Account (000001), the EmailSettings.ini and Template Files (SuccessTemplate.ini, FailedTemplate.ini, etc) should be under the C:\Program Files\RBS Server\Enotify\000001\ folder.

For Endpoint group (000004), the EmailSettings.ini and Template files (SuccessTemplate.ini, FailedTemplate.ini, etc) should go under the C:\Program Files\RBS Server\Enotify\000004\ folder.

  • Manually create the folder structure (as above) for every Endpoint Group defined on your server.
  1. Restart the RBS Server and Manager.
  2. From Tools: Email Notifications, edit the settings for the first Endpoint group. Save your changes and close the Email Notifications. Now, copy the ‘EmailSettings.ini’ and the Template files from the C:\Program Files\RBS Server\ folder to the corresponding Enotify template folder (as defined in step 4).
  3. Re-open the Email Notifications program and change the settings for the second Endpoint group. Save, and copy the template files to the corresponding Enotify template folder (as defined in step 4 for this account group).  And, so on.

NOTE: You have to define ‘Enotify’ template folders for every Endpoint Group you have defined on the server.

 

 

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