Partners with active Maintenance Subscriptions have access to the Partner's Portal at no additional charge. The Partner's Portal contains advanced tools and resources, and is fully compatible with smartphones, tablets, and PCs.

Log in at: http://portal.remote-backup.com

You will need your serial number and email address on file at RBS. Your first password is your serial number. Please change your password.

Private Hot Site

Your Portal Account comes with a private Hot Site that you can turn on to take Online Backups from your end users if your server goes offline. Just turn it on, and the Portal will begin monitoring your Server. If your Server goes offline, your end users' backups will seamlessly go to your Hot Site, so they will see no service outage. When your Server comes back online you can download the data that were backed up to your Hot Site.

Server Online Backup

Your Portal account automatically backs up the settings for your RBS Server, automatically. There's nothing you need to do to turn it on. If you need to rebuild your server after a catastrophic loss, just reinstall the RBS Server software and then download all your previous settings from the Portal. Apply them, and your Server will be back in business as before.

File Sharing System

Share files with your users. Share files with all your devices. You get 2 GB of storage space free with your Portal account. Upload from your PC, view on your iPhone. Store files for your customers to download.

Graphics Conversion Tool

The Graphics Conversion Tool is an easy one-touch graphics converter for branding your RBackup Endpoint software. Upload any graphic, any size, any format, and it automatically converts it to the icons and graphics needed to brand your Endpoint software.

Endpoint Customization and Branding Tool

Customize and brand your Endpoint software with this intuitive online tool. Fully integrated with the Graphics Conversion Tool, and Installer Hosting, this tool has all the advanced customization and branding features of our popular Web Manager PlugIn, and more. The Portal stores all your branding information and your installers themselves.

Code Sign Your Installers

The Portal can build your Endpoint installers and optionally code-sign them with a Verisign Class 3 Code Signing Certificate for secure, compliant Windows installations. Windows recognizes signed installers and displays fewer warning messages. Signed installers are guaranteed to be free of viruses.

Mail Server

Your Portal account comes with access to an SMTP mail service that you can use to send email notifications from your RBS Server. To use it just checkmark "Use Portal Mail Service" in the setup screen for the Email Notifications.

Hosting for Your Installers

After you have branded, customized, and built your installers, the Portal will store them for you. You can distribute them by sending a link to your customers.

Upgrade Area

A new Software Upgrade area contains all the software you have bought, for initial installation and upgrades.

Hosting for Your Software Updates

The Portal can host your Endpoint software updates and distribute them automatically to your customers when there is an update to the Endpoint software.

General Downloads

A new searchable download area contains tools, utilities, documentation and other files, all in one convenient place.

Move Server License

The Portal contains a quick and easy tool to move your RBS Server’s license to another computer without contacting Tech Support.

Web Files

You might need a public web space to store some files that you need to distribute to the public. Web Files is the place for that. This can be used to host your own graphics for your Email Notifications. You can reference the files here at a regular URL.