Knowledgebase: RBS Server
Endpoint logs on and off constantly. Never backs up.



Question: I installed the RBackup Endpoint and can't get the program to complete the Test Connection. It apparently attempts to log on and off the server repeatedly. I am only having this problem on one particular computer.

Answer:

The firewall on the Server may be blocking the Data Port. Follow the rules for opening ports through firewalls on the Server.

In rare cases an endpoint might have a highly restrictive firewall preventing the RBackup endpoint software from communicating outbound on its data ports.

 

 

(274 vote(s))
This article was helpful
This article was not helpful

Comments (0)
Post a new comment
 
 
Full Name:
Email:
Comments:
Online Backup Software by Remote Backup Systems fusion