Knowledgebase: General
The Endpoint logs in to the server and the logs out continously.

Has your system been working up until now? What has changed recently? Perhaps your router/firewall configuration? 

This sometimes indicates problems caused by a too-strict firewall or router setting.

You might try unblocking port 3495 from your RBS Server to our Server Locator server at

A constant login/logout can be caused by a change in the router or firewall that effects the Data Ports you have selected. Make sure the data ports are handled exactly the same way as the Command Ports in your router configuration, and that you have enough Data Ports defined - usually 3 per expected simultaneous connection.

This can also be caused if your Server has incorrect permissions, so that the RBackup Server software cannot write to its data location - it can't write the Endpoint's backups. Check permissions for the drive and folder holding your backups.


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