RBS Emergency Hot Site Servers are available for RBS Partners whenever a natural disaster affects your data center. If your RBS Server goes offline because of a natural disaster, we can temporarily take backups from your customers at our own Hot Site near Memphis, Tennessee so your business doesn't suffer further. When the disaster is over and your RBS Server is back online you can download your backups.

Free Hot Site service is available to our Partners through the Partner's Portal at http://portal.remote-backup.com.

Just log in and on the first page, turn on your Hot Site switch.

Hot sites are turned on and off once an hour, in batch. You will know yours is on or off when you receive an email from the Portal

When your event is over and you want to download your backups from your hotsite to your RBS Server, contact Tech Support for FTP details.