Knowledgebase
How to use the RBS SMTP Email Service

 

RBS offers an SMTP service that you can use to send your Email Notifications from your RBS Server. It is available to all Partners who have active Maintenance and who use our Server Locator Service.

(By default, almost all RBS Servers use the Server Locator Service. It has to be specifically turned off if you don’t want to use it.)

If you want to use RBS’ SMTP server to send your Email Notifications, just select the "Use Portal's SMTP Service" checkbox on your SMTP Server Settings page.

Please note - RBS' SMTP Service should be used only if you don't have access to your own. Because our SMTP server is used by many partners, its emails sometimes get caught in spam filters and cannot be delivered because of that. If you find that your emails are not being delivered through the Portal's SMTP Service, you should use your own.

Some Partners send their emails through Gmail or Yahoo, who have externally-available SMTP services.

 

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