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Knowledgebase
Pre-requisites for installing RBackup
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List of prerequisites for installing RBackup:
(*) The prerequisites for installing the RBS Server are: Your target computer must be running a Windows operating system with a web browser and be able to browse the Internet.
(*) Our installer will install Windows Internet Information Server (IIS) to run your Server's Web Console - the portal that you log into to manage your Server and your Endpoints. It will use port 80 by default. If you already have a web server on port 80, please tell us now so we can make plans to work around it.
(*) Your firewall and router must be configured as follows:
Ports 80, 2772, 2773, and 2774 mapped to your Server, TCP inbound unsolicited traffic
Ports 29001 through 29100 mapped to your Server, TCP inbound solicited traffic
(*) Typically, turn OFF the Windows firewall. At least allow the above ports through it.
E-Commerce Only:
(*) SSL Certificate installed (if desired)
(*) Credit Card Merchant Account Activated, if you will accept credit cards
(*) Payment Gateway configured and set up (authorize.net or Payflow Pro), if you will accept credit cards
(*) PayPal Business Account set up for Express Checkout, if you will use PayPal
The RBS Server comes by default with a built-in database that is adequate for up to 50 endpoints. If you want to service more endpoints, we recommend you install MS SQL Server.
(*) SQL Server 2005 or Higher
(*) SQL Management Studio
When you are ready with the above pre-requisites, please initiate a live chat session via our website below:
http://help.remote-backup.com (OR) http://remote-backup.com
We do installations on the following schedule:
9:00 AM to 4:00 PM US CST
9:00 AM to 10:00 PM GMT (Monday to Friday)
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