Q: If I make a first time backup using the RBS endpoint software to a portal USB drive at the customer's site, then I install it on the RBS Server to the subscriber's directory, will they have access to it? or How do you go about this?

A: If you make a first time LOCAL backup to a portable hard drive, then return to the server and import it, he will be able to access it as if he'd backed it up by remote.

This is called Copy To Disk, and it is on the endpoint's RUN menu.