Granting Exchange Permissions
There are two ways to grant permissions (work-arounds) for exchange.
Method 1 - Can be used to grant Administrator full access so new users added later can also be accessed by the Rbackup Endpoint.
Method 2 - If you do not want Administrator to give full permissions, then create a default user, and give that full permissions.
1. Follow these steps to give the administrator account full access to all the mailboxes (Information Store)
The Administrators group should have the Allow option set and Deny option not set for Send As and Receive As Permission.
i. Open the Exchange System Manager.
ii. Expand the Organization
iii. Next expand the Administrative Groups container
iv. Expand <administrative group name>, Servers container, <server name>, the Storage Group and <storage group name>
a. Right click on the store containing the mailboxes you want to grant access to, and choose properties
b. Click on the security tab and choose the Administrators group from the list. If the Administrators group is not already there, click on Add and add it.
c. Scroll down the list of permissions and check Allow for the Send As and Receive As permission and then click OK. Make sure Deny Permissions are not set for them.
Restart the Rbackup Endpoint Software.
If you still cannot access the mailbox, restart all Exchange services from the Services Panel or reboot the machine and try it again from the Rbackup Endpoint software.
Follow these steps to create a new user and give him access to all the mailboxes (Information Store)
i. Open Active Directory Users and Computers from Control Panel -> Administrative Tools.
ii. Right Click on Users and select New User, give it a FirstName, LastName, logon name etc and click Next.
iii. Type a password, enter the same in the Confirm Password, select your password options, click Next.
iv. Make sure "Create an Exchange Mailbox" is checked and click Next.
v. Click on Finish to create the user.
vi. Right Click on the created user and select properties.
vii. Naviagate to the "Member of" Tab, click on Add, type Administrators, click ok, ok.
viii. Open the Exchange System Manager.
ix. Expand the Organization
x. Right click (on the top node) and choose Delegate control.
a. Click next and then Add and Browse. From the object picker choose the user (the user that we just created) you want to grant access and click ok.
b. Make sure the Exchange View Only Administrator is chosen and click OK.
c. Click Next and Finish
How to enable the Security tab for the organization object in Exchange 2000 and in Exchange 2003
xi. Next expand the Administrative Groups container
xii. Expand <administrative group name>, Servers container, <server name>, the Storage Group and <storage group name>
a. Right click on the store containing the mailboxes you want to grant access to and choose properties
b. Click on the security tab and choose the user from the list. If the user was added as part of a group at the View Only Administrator level then that individual user will need to be added at this time if the entire group is not going to be granted Receive As permissions here.
c. Scroll down the list of permissions and check allow for the Send As and Receive As permission and then click ok
The Information store may cache this data and it can take up to 2 hours for this cache to be flushed. Dismount and remount the store to flush this cache immediately or reboot the machine for this cache to reflect the permissions immediately.